We are proud to be a service oriented company. Support and maintenance packages are available to all TVT customers.

Contact Support


Good training makes a good product even better. We respect the different training needs of our users and offer a variety of options.

e-Learning On-Site Training Hybrid Training
Training Format Online In-class Online + in-class (Web or on-site)
Time Frame Yearly subscription, learn at your own pace 2 days Yearly subscription + 4-hour blocks
Learning Methods Videos & quizzes Demonstration, discussion, practice with your own files Videos & quizzes + practice with your own files
Class Size Individual access Max of 8 per class Individual access + max of 8 per class
Outcome Introduction to TVT Comprehensive introduction and deeper understanding of TVT Comprehensive introduction and deeper understanding of TVT
Certification TVT e-Learning Certificate TVT User Certificate TVT User Certificate

We also offer
Update, Advanced and Train-the-Trainer training. Please contact us to find out which training option best suits your needs.


Need Help?

Please open a Support Ticket.

Choose the most convenient method:


Schlafender Hase Support Center


Remote Support

Click the download button after you have received instructions from the support team